Azure DevOps services

Microsoft is the biggest producer of enterprise software worldwide. Large businesses with geographically spread offices and departments really have no choice but to use Active Directory, so using Office 365, Outlook, Dynamics CRM, Skype for Business, Powerpoint and the rest of Microsoft products is a wise business decision. As all of these products now run on Azure (which states 95% of Fortune 500 enterprises host their data and workloads there), the need for Azure DevOps expertise is quite high. IT Svit (https://itsvit.com/), one of the leading Managed DevOps Services providers worldwide, explains why IT outsourcing is actually the best way to get Azure DevOps services.

First of all, there are several ways to obtain access to Azure DevOps expertise:

  • hiring a freelancer or an in-house specialist
  • getting support from Azure or its partners
  • outsourcing to a DevOps company.

Below we explain the pros and cons of each approach.

Working with a freelancer or hiring staff in-house

If you need Azure DevOps services to configure and run Microsoft products listed above, you most probably can afford to pay them a hefty salary. However, DevOps specialists require to get a pretty specific stack of skills, which can be obtained only by working on relevant projects — which are rarely conducted outside of major startup hubs. Thus said, if you need to hire an Azure DevOps talent in New York or Berlin — this is quite possible. However, in Phoenix or Strassburg — not so much. 

This is why many businesses consider hiring top-rated freelancers on reliable platforms like TopTal or Upwork. Nevertheless — trusting your sensitive data to an outsider is not the best decision for a corporation that cares about its data security. Therefore, the next variant comes into mind — obtaining Azure DevOps services directly from Microsoft or its affiliated partners.

Getting technical support from Azure or its partners

This is a sound business decision from a security standpoint. You will be working with experienced DevOps professionals that know all the nooks and crannies and dependencies of various Azure services and will be able to ensure the stable operation of your enterprise productivity tooling stack.

However, there is a second side to this coin. While Azure operates somewhat differently from all other clouds, as it is centered around Microsoft Server OS and running Microsoft products, there always are opportunities to replace proprietary Azure products with open-source alternatives to lower the monthly subscription fees. Naturally, Azure technical support of DevOps specialists from affiliated partners will not do this, as they are absolutely sure these systems should work as they were intended to work. This leads to vendor lock-in (which is not as bad as with the other cloud providers, as you are never going to move away from Active Directory, for instance), yet still results in an overpayment.

Secondly, unless you really are a global corporation, you will not be prioritized and your tasks will go into the common queue with requests from all the rest of Azure customers, meaning you might wait for hours before your tickets will be answered (not resolved, mind you, just answered). This combination of drawbacks leads to the idea of hiring an IT outsourcing company to get all the benefits and avoid all the drawbacks listed above.

Outsourcing to a DevOps company

When working with an IT outsourcing company, you gain instant access to a team of skilled Azure DevOps professionals. They know all the ins and outs of Azure products and dependencies between them and can ensure stable operations and monitoring for your systems. Besides, IT outsourcing companies work with customers of any scope and value every contract, even if you are a humble startup and not a global enterprise.   

This means that hiring managed Azure DevOps services from companies like IT Svit will lead to timely completion of your tasks and minimization of monthly subscription payments due to using open-source alternatives wherever possible. Most importantly, when working with a DevOps provider, you are protected by legal obligations — NDA, SLA, TOS, GDPR, etc. This way your sensitive data is secure and you benefit from working with professionals.

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